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Help with the UniCash app

Articles covering everything from creating your account and verifying your identity, to topping up your balance, transferring UNC, and paying at merchants.

All articles

UniCash Help

What UNC digital credits are, how they work inside the UniCash platform, and what they're used for.

Creating an account

How to download the UniCash app, sign up with your phone number, and set up your PIN.

Identity verification

How the 5-step verification process works, what documents you'll need, and what access is unlocked once complete.

Topping up your balance

How to add UNC to your account with PayID — including limits and timing.

Transferring UNC

How to send UNC to another UniCash user instantly and fee free, using a phone number or @handle.

Paying at a merchant

How to use your UniCash balance to pay at a UniPay merchant — QR code and NFC tap-to-pay explained.

Account security

Keeping your account safe — PIN best practices, what to do if your phone is lost, and how to contact us about suspicious activity.

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