Help with the UniPay platform

Everything you need to accept UNC in your business — from creating your UniPay account and accepting your first payment, to payouts, Terminal hardware, and Xero / MYOB integration.

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UniPay Help

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Getting started as a merchant

How to create your UniPay account, get verified, and take your first payment.

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Accepting payments

How customers pay you — QR code, NFC tap-to-pay via Terminal, and the UniPay app — and what you see in your dashboard.

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Pricing and service rates

The four pricing tiers — Starter, Growth, Business, and Enterprise — what each costs and what's included.

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Requesting a payout

How to transfer your UniPay balance to your bank account, including timing and bank payouts.

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Setting up your Terminal

Unboxing, connecting, and configuring UniPay Terminal — the countertop hardware with built-in NFC.

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Xero & MYOB integration

How to connect your accounting software so UniPay sales and payouts reconcile automatically.

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Account & technical issues

Troubleshooting common problems — login issues, payment failures, payout delays, and how to contact merchant support.

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