UniPay gives you two ways to accept payments from UniCash customers: QR code scan and NFC tap-to-pay via Terminal. Both are instant and zero-chargeback.

Simple, transparent pricing. UniPay charges a simple service rate on every payment received — 1.2% on Starter, as low as 0.6% on higher plans. No interchange, no card scheme fees, no chargebacks. Pay out your balance any time — free.

Method 1: QR code via the UniPay app

📱 App-generated QR code

Open the UniPay app → tap Quick Sale → enter the amount → show the QR code to the customer. The customer scans it with their UniCash app and confirms. Done in seconds.

Steps in detail:

  1. Open the UniPay app and tap Quick Sale
  2. Enter the amount in UNC
  3. A QR code appears — hold it up for the customer to scan
  4. The app shows a confirmation once the customer pays
  5. The amount appears in your UniPay balance immediately

Method 2: NFC tap-to-pay via Terminal

🖥️ UniPay Terminal NFC

Enter the amount on Terminal. The customer taps their phone to the Terminal — their UniCash app opens automatically with the payment (or they tap with their UniCash card from Apple or Google Wallet). Both sides show a confirmation — the payment is done.

Terminal is a countertop hardware device with NFC built in and always ready. No QR code needed. See Setting up your Terminal to get started.

Your dashboard

Every payment appears in your UniPay dashboard in real time. You can see:

No chargebacks

Because a UniPay payment is made in full at the point of sale, there's no card-style chargeback mechanism — a customer can't force a reversal through their bank. The moment a customer pays, the UNC is in your balance. This is one of the core advantages of the closed-loop model over traditional card payments.

Refunds are your decision. If you decide to issue a refund to a customer, you initiate it yourself through the UniPay app. The customer receives the UNC back into their UniCash balance. Refunds are discretionary and issued in line with the Australian Consumer Law — there is no forced reversal.

What if a payment fails?

If a payment fails and you're not sure why, contact [email protected].